Business Details
41 Years
experience
Emergency
services
Open 24/7
always available
24/7 Roadside Assistance in Syracuse, NY
Pascarella's Towing Service has been a trusted provider of emergency roadside assistance in Syracuse, NY for over 40 years. Founded in 1985 by Gaspare and Marianne Pascarella, our company began with a single tow truck and three employees and has grown into a respected operation with six tow trucks and twelve team members. As an A+ rated Better Business Bureau member, we prioritize reliability, professionalism, and customer satisfaction. Our fully insured services include 24/7 towing, vehicle lockout solutions, flat tire repairs, jump starts, and motorcycle towing. We maintain live dispatchers to ensure prompt response times and offer free estimates for all services.Our commitment to excellence has earned us partnerships with the Syracuse Police Department and Romano's Mercedes dealership. With a focus on community service and technical expertise, we address automotive emergencies with efficiency and care. Our team's extensive experience and dedication to continuous improvement ensure that clients receive dependable support whenever needed. We pride ourselves on transparent communication and ethical business practices, fostering long-term trust with our clientele.
Services
Towing
Vehicle Lockout
Flat Tire Repair
Jump Starts
Motorcycle Towing
Details
- Year established: 1985
Highlights and features
- Over 40 years of experience in emergency roadside services
- 24/7 live dispatchers for immediate response
- A+ Better Business Bureau accredited business
- Fully insured for vehicle and property protection
- Free estimates for all towing and repair services
Associations and certifications
- Better Business Bureau (BBB)
What people say
Prompt and efficient
Polite and helpful
Exceptionally friendly
Outstanding service
Reliable assistance
Services
Towing
Our towing service provides immediate vehicle transport for breakdowns, accidents, or disabled vehicles. Available 24/7 with rapid response times, we handle cars, trucks, motorcycles, and light-duty vans. Our trained operators use specialized equipment to ensure safe transportation to repair facilities.
Vehicle Lockout
Professional automotive locksmith services resolve vehicle lockout situations using non-invasive techniques. Our technicians work on all vehicle types and key systems, including remote entry and smart keys, to regain access without damaging your vehicle.
Flat Tire Repair
Emergency flat tire assistance includes temporary repairs and air filling. Our team arrives within 60 minutes to replace damaged tires with spare wheels or transport vehicles to service centers for permanent solutions.
Jump Starts
Battery jump-start services revive dead vehicle batteries using portable power units. Our technicians carry jumper cables and diagnostic tools to restart vehicles and identify battery issues requiring replacement.
Motorcycle Towing
Specialized motorcycle towing utilizes equipment designed for safe transport of all bike types. Our operators handle sport bikes, cruisers, and touring motorcycles with care to prevent damage during recovery operations.
People
Gaspare Pascarella
Founder
Co-founded Pascarella's Towing Service in 1985 with one truck and three employees. Expanded operations to six tow trucks and twelve staff members while maintaining hands-on involvement in daily operations.
Marianne Pascarella
Co-Owner
Business partner since 1985, overseeing administrative operations and customer service standards. Contributed to the company's growth while maintaining family-owned values and community connections.
Questions
What emergency services do you offer?
We provide 24/7 towing, vehicle lockout assistance, flat tire repairs, jump starts, and motorcycle towing with live dispatchers available at all times.
Are you available at night?
Yes, our emergency roadside assistance operates 24 hours a day, 365 days a year for urgent vehicle situations.
Do you service commercial vehicles?
Our equipment handles all vehicle types including cars, trucks, motorcycles, and light-duty commercial vehicles.
How quickly can you respond?
Emergency response times average under 60 minutes with faster service for urgent situations like traffic hazards.
What payment methods do you accept?
We accept major credit cards and cash payments for our towing and roadside assistance services.
Are your technicians certified?
Our team includes trained professionals with experience in modern vehicle systems and emergency recovery techniques.
