Business Details
50+ Years
experience
Expert Auto Repair Services in Franklin, VA
Jack Jr. Auto Repair has been proudly serving the Franklin, VA community since 1952. As a third-generation, family-owned business, we have built a legacy of high-quality, trustworthy auto repair services. Our ASE-certified technicians bring decades of experience servicing both domestic and foreign vehicles, ensuring every repair meets the highest industry standards. As a proud NAPA Auto Care Center, we back our services with a 2-year/24,000-mile nationwide warranty, offering peace of mind and quality assurance for all repairs. Led by owner Jackie Newsome, we remain committed to community involvement, supporting local initiatives such as the Virginia Special Olympics, schools, and civic clubs.Our dedication to excellence, combined with our deep roots in Franklin, ensures every customer receives expert service with integrity. We treat every customer like family, prioritizing transparency, trust, and a stress-free experience. With our ASE-certified team and focus on quality parts and diagnostics, we deliver reliable solutions for every vehicle. Our convenient location in Franklin makes us the go-to destination for residents and surrounding areas seeking dependable auto care.
Services
Brake & Suspension
Engine & Transmission
Preventive Maintenance
Tire & Wheel
Electrical & Diagnostics
A/C & Cooling
Fleet & Commercial
Virginia State Inspection
Details
- Year established: 1952
Highlights and features
- ASE-certified technicians with decades of experience
- Backed by a 2-year/24,000-mile nationwide warranty
- Woman-owned and operated with personalized service
- Community-focused with local initiative support
- Specializing in domestic and Asian vehicle expertise
Associations and certifications
- ASE Certified
- NAPA Auto Care Center
What people say
Friendly service like family
Headlight lens look new
Knowledgeable staff
No surprises
Community-focused business
Services
Brake & Suspension
Ensure safety with professional brake and suspension repairs that improve stopping power and vehicle stability. Our ASE-certified technicians use advanced diagnostics to address wear, noise, or instability issues. Services include brake pad replacement, rotor resurfacing, and shock absorber installation, backed by a 2-year/24,000-mile warranty for lasting reliability.
Engine & Transmission
Trust our JASPER-certified team for engine and transmission diagnostics, repairs, and replacements. From fluid changes to complete overhauls, we restore performance using quality parts. Our technicians address overheating, slippage, and mechanical failures, ensuring peak efficiency and durability for domestic and Asian vehicles.
Preventive Maintenance
Extend your vehicle's lifespan with routine oil changes, fluid checks, and multi-point inspections. Our NAPA-backed preventive care identifies issues early, improving fuel efficiency and avoiding costly breakdowns. Services align with manufacturer schedules, covering brakes, belts, and critical systems for optimal performance.
Virginia State Inspection
Stay compliant with Virginia's annual safety and emissions standards at our authorized inspection station. ASE-certified technicians evaluate brakes, lights, and exhaust systems, providing repairs if needed. European vehicles receive inspection eligibility, with all services covered by a 2-year/24,000-mile warranty for peace of mind.
Tire & Wheel
Maintain traction and safety with tire rotations, balancing, and alignment services. Our team recommends replacements when needed, using quality brands to enhance handling and fuel efficiency. Precision wheel alignment corrects pulling or vibration issues, ensuring even wear and a smoother ride for Franklin drivers.
People
Jackie Story Newsome
Owner/General Manager
Jackie has managed Jack Jr.'s since 2003, growing up in the family business. She actively supports local initiatives and serves on the Downtown Franklin Association board. A community advocate, she balances business leadership with civic engagement.
Kayla Carson
Service Advisor
Kayla joined Jack Jr.'s in 2016, combining vehicle knowledge with customer service excellence. She enjoys photography and spending time with family and her ferrets, bringing a friendly approach to client interactions.
Chris Graham
Technician
Chris joined in 2018, specializing in mechanical repairs and Virginia state inspections. He prioritizes family time while delivering reliable service, ensuring every repair meets ASE-certified standards for customer satisfaction.
Adam Olson
Technician/Driver
Adam, a 2019 addition, excels in maintenance and brake services. A local fair board member, he volunteers extensively and enjoys outdoor activities with his family, reflecting our community-focused values.
Matt Woods
Technician
Matt rejoined the team in 2022 as an alignment specialist, with expertise in front-end and differential repairs. A Harley enthusiast, he balances travel and family time while delivering precision-driven automotive solutions.
Questions
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM for appointments and service inquiries.
Do you service European vehicles?
We offer Virginia state inspections for European makes but focus repairs on domestic and Asian vehicles.
Are financing options available?
Yes, we provide financing options to make vehicle repairs more accessible for our customers.
What areas do you serve?
We serve Franklin, VA and surrounding areas including Carrsville, Suffolk, Smithfield, and Chesapeake.
Do you offer a warranty?
All services include a 2-year/24,000-mile nationwide warranty through our NAPA Auto Care Center partnership.
Can I schedule an appointment online?
Yes, use our website's online booking tool to schedule service at your convenience.