Business Details
19 Years
experience
Emergency
services
24/7 Roadside Assistance & Towing Services in Bennington, NH
Founded in 2007, Mike's Towing has established itself as a trusted provider of comprehensive towing and recovery services in Southern New Hampshire. Our team combines over 35 years of industry experience with state-of-the-art equipment, including a fleet featuring a 35-ton heavy-duty wrecker and multiple rollback trucks. We serve a diverse clientele ranging from major motor clubs and insurance companies to local law enforcement agencies, operating 24/7 to address emergency situations across Bennington and surrounding areas. Our certified technicians, trained by the North American Towing Academy and Wreckmaster, maintain rigorous safety standards while delivering efficient vehicle recovery and transport solutions.The business relocated to Bennington in 2012 after initial operations in Francestown, continually expanding capabilities to meet regional demands. Our commitment to customer satisfaction is demonstrated through personalized dispatch services, transparent communication protocols, and a proven track record of reliable service execution. The ownership team of Mike and Chandee Palmer brings decades of hands-on industry knowledge, with Mike's career spanning roles from shop technician to certified towing specialist. Our facility maintains full federal motor carrier compliance and comprehensive insurance coverage, ensuring professional service delivery across all operations.
Services
24/7 Towing Services
Heavy-Duty Recovery
Vehicle Lockout Assistance
Fuel Delivery
Equipment Transport
Off-Road Recovery
Junk Car Removal
Trailer Towing
Collateral Repo Services
Abandoned Vehicle Towing
Details
- Year established: 2007
Highlights and features
- We operate 24/7 with immediate response capabilities for emergency situations
- Our team holds certifications from recognized industry training institutions
- We maintain a modern fleet including heavy-duty recovery vehicles
- We serve both private and commercial clients including law enforcement agencies
- Our ownership brings decades of hands-on industry expertise
Associations and certifications
- North American Towing Academy
- Wreckmaster
Services
24/7 Towing Services
Our 24/7 towing services provide immediate roadside assistance for passenger vehicles and commercial equipment. With strategically located response units, we guarantee rapid deployment to accident scenes and breakdown locations. Our certified operators utilize specialized equipment to safely transport vehicles of all sizes while maintaining strict safety protocols.
Heavy-Duty Recovery
Specialized heavy-duty recovery operations handle vehicles up to 35-tons using advanced wrecking equipment. Our team performs complex extractions from challenging terrain, including off-road and industrial sites. Each recovery mission follows strict safety procedures while minimizing damage to vehicles and surrounding property.
Vehicle Lockout Assistance
Professional lockout assistance services safely regain vehicle access without damaging entry systems. Our technicians maintain current tools for modern keyless entry systems while providing rapid response times. We service both personal and commercial fleets across our service area.
Equipment Transport
Our rollback trucks accommodate equipment transport up to 12,000 lbs with secure loading systems. The 8.5ft x 22ft transport beds handle specialized machinery and oversized loads. We maintain proper licensing for commercial equipment transportation across regional routes.
Off-Road Recovery
Advanced off-road recovery services extract vehicles from challenging environments using specialized winching systems. Our operators complete annual training in terrain-specific recovery techniques. The fleet includes 4x4 wreckers and off-road recovery units for extreme conditions.
People
Mike Palmer
Owner/Operator
With over 20 years in the towing industry, Mike oversees daily operations and fleet maintenance. He started as a shop technician before becoming certified through leading industry academies. His hands-on experience includes managing complex recovery operations and training new technicians.
Chandee Palmer
Co-Owner/Dispatcher
Chandee manages dispatch operations and customer relations with 15+ years of experience in towing industry logistics. Her background includes advanced training in emergency response coordination and business management. She maintains 24/7 communication with field personnel.
Paul Grimard
Senior Driver
Paul brings 12 years of field experience operating heavy-duty recovery vehicles. He completed specialized training in advanced wrecking techniques and serves as mentor for new drivers. His expertise includes handling complex extractions in challenging conditions.
David Grimace
Shop Technician
David has 8 years of experience maintaining fleet vehicles and assisting with recovery operations. He holds certifications in towing equipment diagnostics and performs regular safety inspections. His dual role as technician and backup driver enhances operational flexibility.
Hunter Salami
Junior Technician
Hunter provides shop support and winter driving assistance with 3 years of progressive responsibility. He completed in-house training on equipment maintenance and assists senior technicians with complex repairs. His role includes seasonal snow response operations.
Questions
What types of vehicles can you tow?
We handle passenger vehicles, motorcycles, commercial trucks, and heavy equipment up to 35-tons using specialized rollback trucks and wreckers.
Do you provide 24-hour emergency service?
Yes, our 24/7 operations ensure immediate response for accident scenes, breakdowns, and emergency recovery situations across our service area.
What service areas do you cover?
We primarily serve Bennington, Francestown, Greenfield, Antrim, and Hancock with regional dispatch capabilities for extended locations.
Are your technicians certified?
All operators hold current certifications from the North American Towing Academy and Wreckmaster training programs with annual recertification.
What payment methods do you accept?
We accept major credit cards, business checks, and insurance billing arrangements. Payment terms vary for commercial accounts.
