Business Details
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Expert Auto Repair Services in Lowell, IN
TRACE Automotive has established itself as a trusted name in automotive repair services since our founding. Our family-owned business combines decades of hands-on experience with cutting-edge technology to deliver precise mechanical diagnostics and collision repair solutions. Our certified technicians utilize advanced diagnostic equipment and premium replacement parts to ensure every repair meets rigorous quality standards. We specialize in comprehensive vehicle maintenance, from routine oil changes to complex engine diagnostics, while maintaining transparent communication throughout the repair process. Our commitment to excellence extends to fleet maintenance programs and extended warranty assistance, serving both individual vehicle owners and commercial clients.By prioritizing ethical business practices and customer education, we aim to build long-term relationships based on trust and reliability. Our team's expertise in navigating insurance claims and providing personalized service has earned us consistent positive feedback from the Lowell community. Through continuous investment in staff training and repair technology, we maintain our position as a leading automotive service provider in Northwest Indiana.
Services
Mechanical Repairs
Auto Body Repairs
Towing Services
Fleet Maintenance
Extended Warranty Programs
Highlights and features
- We maintain ASE-certified technicians with advanced diagnostic capabilities
- Our shop uses factory-grade tools and premium replacement components
- We coordinate directly with insurance providers for body repair claims
- Family-owned business with community-focused customer service approach
- Offering extended warranty program assistance and fleet maintenance solutions
What people say
A++ customer service
Honest and ethical
Recommended highly
Accurate diagnostics
Family-friendly atmosphere
Services
Mechanical Repairs
Our ASE-certified technicians perform comprehensive mechanical repairs using advanced diagnostic equipment. We handle everything from routine maintenance to complex engine replacements. Our facility maintains strict quality control standards for all repairs.
Auto Body Repairs
We restore vehicles to pre-accident condition with precision bodywork and paint matching. Our team works directly with insurance providers to streamline claims processing. All repairs use OEM-quality materials.
Towing Services
We provide towing assistance for vehicles requiring repair services. Our equipment handles all passenger vehicle types. Emergency response available during business hours for local breakdowns.
Fleet Maintenance
Customized maintenance programs for business fleets minimize downtime. We track service intervals and provide detailed repair documentation. Services include diagnostics, fluid changes, and safety inspections.
Extended Warranty
We help customers navigate extended warranty claims. Our staff processes documentation and coordinates with providers. Services include deductible management and coverage clarification.
Questions
What types of vehicles do you service?
We repair all domestic and imported passenger vehicles, including cars, trucks, and SUVs. Our technicians maintain expertise across multiple manufacturer specifications.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers for collision repair claims. Our staff handles documentation and ensures proper repair procedures are followed.
What are your business hours?
We operate Monday-Friday 8:00 AM - 5:00 PM and Saturday 8:00 AM - 12:00 PM. Emergency towing available during operational hours.
Do you offer warranty coverage?
We honor manufacturer warranties and offer extended warranty program assistance. We also provide documentation for aftermarket warranty claims.
Can you service fleet vehicles?
Yes, we offer customized maintenance programs for business fleets. Services include scheduled maintenance tracking, volume pricing, and detailed service reporting.
