Business Details
50+ Years
experience
Emergency
services
Trusted 24/7 Towing & Recovery Services in Waynesboro, VA
Established in 1967, Drumhellers Towing & Recovery has grown from a small Esso station into one of the region's most trusted towing and recovery providers. Our family-owned business prioritizes human connection, ensuring every call connects to a live dispatcher rather than an automated system. With over 50 years of experience and a fleet of 22 trucks, we handle all towing scenariosfrom local roadside assistance to long-distance vehicle transport. Our team includes 14 certified towing operators and seven battery technicians, supporting our commitment to excellence. As a preferred AAA provider with a 96% customer satisfaction rating, we combine cutting-edge equipment with personalized service.Our 24/7 operations cover Waynesboro, Staunton, Charlottesville, and surrounding counties, including Augusta, Albemarle, and Nelson. Recognized with the American Towman Trust Award and listed among the top 100 fleets in America, we maintain memberships in VATRO, TRAA, and BBB. Our secure storage facilities operate under 24/7 monitoring, and we partner with AAA for on-site battery services. Every service call includes a pledge to arrive promptly, treat customers courteously, and tow vehicles to the repair facility of their choice.
Services
24/7 Towing
Wheel Lift Service
Rollback Recovery
Lockout Assistance
Battery Service
Fuel Delivery
Impound Retrieval
Flat Tire Changes
Secure Storage
Roadside Assistance
Details
- Year established: 1967
Highlights and features
- Family-owned business with 50+ years of towing expertise
- 24/7 live operator dispatch ensures immediate human connection
- Certified operators and battery technicians maintain industry standards
- Preferred AAA provider with 96% customer satisfaction rating
- Secure 24/7 monitored storage facilities for vehicle safety
Associations and certifications
- BBB
- VATRO
- TRAA
What people say
Prompt attention
Friendly driver
Timeliness, knowledge, professionalism
Scary situation easier
Expert skills
Services
24/7 Towing
Our 24/7 towing service provides immediate assistance for vehicles stranded at any hour. With a fleet of 22 trucks and certified operators, we handle local and long-distance towing needs across central Virginia. Customers receive prompt response times and direct connection to live dispatchers without automated systems.
Wheel Lift Service
Specialized wheel lift equipment retrieves vehicles in challenging positions. Our trained operators use state-of-the-art technology to safely transport damaged or stuck vehicles. This service covers standard passenger cars through commercial vehicles in Augusta and Albemarle counties.
Battery Service
AAA-partnered battery service includes on-site diagnostics and replacements. We carry Deka batteries with three-year warranties and provide immediate jump-starts or replacements. Technicians complete service at customer locations or transport vehicles to repair facilities when needed.
Impound Retrieval
We assist with retrieving vehicles towed for illegal parking violations. Our staff verifies ownership, explains retrieval procedures, and provides secure transportation. The service operates across all served counties with transparent documentation processes.
Secure Storage
Vehicles receive secure storage at monitored facilities with 24/7 surveillance. This service covers accident vehicles, impounded cars, and long-term storage needs. Customers access detailed inventory tracking and insurance-compliant handling procedures.
Questions
What areas do you service?
We serve Waynesboro, Staunton, Charlottesville, and surrounding counties including Augusta, Albemarle, and Nelson.
Are you available 24/7?
Yes, our 24/7 dispatch connects to live operators for immediate assistance at any hour.
Do you work with AAA members?
We're a preferred AAA provider offering on-site battery service and priority response for members.
What payment methods do you accept?
Please contact our office directly to confirm current payment options for towing services.
How do I retrieve an impounded vehicle?
Call our office to verify ownership and receive instructions for vehicle release procedures.
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