To be recognized as the premier provider of dependable, courteous and professional towing and emergency road services through the implementation of state-of-the-art technology and equipment, strict standards of performance and highly-trained employees. To claim a leadership position by setting a new industry standard through unmatched attention to detail, a singular commitment to safety and an overwhelming desire to exceed the expectations of our customers.
Over the last 15 years our goal has been to shift the paradigm of a loosely-organized towing industry; one which has traditionally supplied inefficient and inconsistent service and is poorly perceived by the public. A fractured industry, populated by small independents simply cannot realize consistency of service, economies of scale, technological advances and purchasing power.
Realizing the opportunity to raise customer satisfaction and standardize service levels across the region, MetroPro embarked on a very successful campaign to understand the local marketplace, customers, municipal leaders and law enforcement community.
Over the last 15 years our goal has been to shift the paradigm of a loosely-organized towing industry; one which has traditionally supplied inefficient and inconsistent service and is poorly perceived by the public. A fractured industry, populated by small independents simply cannot realize consistency of service, economies of scale, technological advances and purchasing power.
Realizing the opportunity to raise customer satisfaction and standardize service levels across the region, MetroPro embarked on a very successful campaign to understand the local marketplace, customers, municipal leaders and law enforcement community.
Services
Spanning five decades of service and growth within Southern California, MetroPro is positioned to take on the challenges of the future.
As MetroPro's management team looks forward, we continue to build upon our reputation of honest, ethical and reliable service.
We will continue to invest in state-of-the-art equipment and technology, rigorous training programs and the hiring of superior employees.
MetroPro will continue to be at the forefront of professional standards and safety in the towing industry.
As MetroPro's management team looks forward, we continue to build upon our reputation of honest, ethical and reliable service.
We will continue to invest in state-of-the-art equipment and technology, rigorous training programs and the hiring of superior employees.
MetroPro will continue to be at the forefront of professional standards and safety in the towing industry.
Located in Santa Ana, Anaheim, Costa Mesa, Huntington Beach and Irvine, each of these facilities provides inside and outside vehicle storage and delivers customer support through on-site managers.
Centrally located, our 30,000 square foot headquarter building sits on a four-acre site and includes general office, management, dispatch, customer service, fleet maintenance and lien sales functions.
The facility contains a fleet repair shop, dedicated employee locker rooms, showers, offices and lunch facilities, as well as a 26,500sf inside-vehicle storage area for high-value and police evidentiary vehicles.
Centrally located, our 30,000 square foot headquarter building sits on a four-acre site and includes general office, management, dispatch, customer service, fleet maintenance and lien sales functions.
The facility contains a fleet repair shop, dedicated employee locker rooms, showers, offices and lunch facilities, as well as a 26,500sf inside-vehicle storage area for high-value and police evidentiary vehicles.
Currently, MetroPro has a fleet of 50 trucks, 70 employees and five impound facilities serving Orange County.
The genesis of the MetroPro organization occurred in 1961 when Santa Ana Towing was founded.
Santa Ana Towing began on a simple principle to earn a reputation for superior customer service supported by a foundation of unwavering integrity.
To build on that foundation, Santa Ana Towing hired and trained skilled personnel, provided them with the highest quality equipment, and focused on the needs of its customers.
The genesis of the MetroPro organization occurred in 1961 when Santa Ana Towing was founded.
Santa Ana Towing began on a simple principle to earn a reputation for superior customer service supported by a foundation of unwavering integrity.
To build on that foundation, Santa Ana Towing hired and trained skilled personnel, provided them with the highest quality equipment, and focused on the needs of its customers.
Anyone taking property from vehicles will be removed from the property and not permitted to attend future auctions.
All vehicles will be sold to the highest bidder.
At the time of acceptance of the highest bid a non-refundable deposit of at least 10% of the sales price will be immediately demanded from the successful bidder.
Sales are conducted on private property.
Management reserves the right to alter or amend these rules and guidelines as we determine to be appropriate in our sole discretion, and we further reserve the right to refuse, on any legal ground, to allow entry on the property by, the inspection of any vehicles by, the sale of any vehicles to, or any other activities by, any person or entity whom we deem in our sole discretion to be disruptive, dishonest, a safety risk, or otherwise inappropriate for the proper conduct of the lien sales or other business activities conducted on this property.
All vehicles will be sold to the highest bidder.
At the time of acceptance of the highest bid a non-refundable deposit of at least 10% of the sales price will be immediately demanded from the successful bidder.
Sales are conducted on private property.
Management reserves the right to alter or amend these rules and guidelines as we determine to be appropriate in our sole discretion, and we further reserve the right to refuse, on any legal ground, to allow entry on the property by, the inspection of any vehicles by, the sale of any vehicles to, or any other activities by, any person or entity whom we deem in our sole discretion to be disruptive, dishonest, a safety risk, or otherwise inappropriate for the proper conduct of the lien sales or other business activities conducted on this property.
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