Business Details
18 Years
experience
Emergency
services
Your Trusted Auto Repair & Towing Service in Boonville, NY
At Eli Auto & Towing, we pride ourselves on being a comprehensive solution for all automotive needs, combining quality craftsmanship with timely service. Our facility features a modern three-bay building equipped with specialized tools, vehicle lifts, and advanced diagnostic software to handle repairs efficiently. We prioritize customer comfort with amenities like a waiting room offering TV, magazines, and WiFi, ensuring a pleasant experience during vehicle servicing. Our team adheres to core values of safety, quality, and honesty, maintaining open communication with clients throughout the repair process to prevent surprises.We foster a positive environment rooted in respect and appreciation for both customers and employees, reflecting our commitment to community through donations to local events and causes. With expertise spanning general repairs, tire services, and 24-hour towing, we aim to be the trusted choice for automotive care in Boonville and beyond.
Services
General Auto Repairs
Tire Sales & Services
24-Hour Towing
NYS Inspections
Transmission Repair
Exhaust Repair
Diesel Engine Repair
Tire Rotation
Roadside Assistance
Auto Alignment
Details
- Year established: 2008
Highlights and features
- We offer 15+ years of combined experience in automotive repair and towing.
- Our 24-hour towing service ensures emergency assistance whenever needed.
- We prioritize community involvement through local event donations.
- Transparent communication with customer approval before all repairs.
- Modern facility with specialized tools for accurate diagnostics and repairs.
What people say
BEST garage I've ever dealt with
Honest and trustworthy
Excellent customer service
Helped with recall issue
Extremely knowledgeable owners
Services
General Auto Repairs
We handle all makes and models for general repairs, including diesel engines, transmissions, and NYS inspections. Our technicians use advanced diagnostics to ensure accurate fixes. Services cover everything from classic to modern vehicles, prioritizing safety and longevity.
24-Hour Towing
Our 24/7 towing service addresses breakdowns, accidents, and roadside emergencies. We offer winching, fuel delivery, and lockout assistance. Trained operators ensure safe vehicle transport during any hour, providing peace of mind for urgent situations.
Tire Sales & Services
We sell and install passenger, performance, and snow tires, including studded options. Services include mounting, balancing, and rotation. Expert guidance helps customers choose tires suited to their driving needs and local weather conditions.
NYS Inspections
Certified inspections ensure compliance with New York State safety and emissions standards. We perform thorough checks of brakes, lights, and mechanical systems. Results are documented to maintain legal registration and roadworthiness.
Auto Alignment
Digital camera alignments adjust wheel angles to manufacturer specs. This reduces tire wear and improves handling. We service all vehicle types, ensuring straight driving and optimal fuel efficiency through precision adjustments.
People
Joshua Kent
LLC Member, Automotive Repair Technician, Tow Truck Operator, Shop Manager
Joshua grew up on a farm, developing mechanical skills early. He trained at BOCES and Nashville Auto Diesel School, later working in auto repair and electrical trades. He founded Eli Auto & Towing in 2008, bringing expertise in diagnostics and repairs.
Shauna Kent
LLC Member, Business Manager
Shauna holds a journalism degree and has experience in banking, accounting, and customer service. She joined the business in 2013, managing operations and ensuring financial compliance. Her focus on client communication enhances customer satisfaction.
Brad Young
Automotive Repair Technician, Tow Truck Operator
Brad trained at BOCES and has over 15 years of experience in auto repair. He specializes in diagnostics and towing operations. His technical skills and customer service approach ensure reliable solutions for vehicle issues.
Questions
What services does Eli Auto & Towing offer?
We provide general auto repairs, tire sales, 24-hour towing, NYS inspections, transmission work, and roadside assistance for all vehicle types.
Are appointments required?
Yes, we require appointments. Our schedule typically books 10-14 days in advance to ensure quality service for all customers.
Do you offer 24-hour emergency towing?
Yes, our 24-hour towing service handles emergencies like breakdowns, lockouts, and fuel delivery at any time of day.
What are your business hours?
We operate Monday-Friday from 8:00 AM to 5:00 PM. Our voicemail system forwards messages to mobile lines for urgent requests.
How do you handle customer communication during repairs?
We obtain approval before all work and provide regular updates to keep customers informed about repair progress and timelines.
