Business Details
34 Years
experience
Emergency
services
Trusted Towing and Vehicle Recovery Services in Raleigh
Established in 1992, Ace Towing & Recovery and Recovery has built a reputation as Raleigh's trusted partner for professional towing and vehicle recovery services. Our mission centers on delivering unmatched reliability, safety, and customer satisfaction through a fleet of well-maintained trucks and a team of thoroughly trained, background-checked drivers. With over three decades of experience, we specialize in 24/7 emergency roadside assistance, vehicle recovery for all types, parking enforcement solutions, and rollback delivery services for oversized equipment. Our commitment to integrity, rooted in founder Andy Munday's law enforcement background, ensures every operation adheres to the highest standards of professionalism.Centrally located in downtown Raleigh, we combine prompt response times with state-of-the-art equipment to serve private vehicle owners, fleet managers, and municipal clients. Our dedication to transparency, evidenced by clear pricing and 24/7 vehicle reclaim options, reinforces our position as the region's most dependable towing provider. Every service we offerfrom accident recovery to low-clearance garage extractionsreflects our core values of service, courage, fairness, and compassion.
Services
Towing Service
Vehicle Recovery
Parking Enforcement
Rollback Delivery
Roadside Assistance
Details
- Year established: 1992
Highlights and features
- 30 years of experience serving Raleigh with 24/7 emergency towing
- Centrally located fleet ensures rapid response across the city
- ISO 9001 certified operational standards for vehicle handling
- Customized parking enforcement programs with NC law compliance
- Low-clearance trucks capable of accessing 7' garages
Services
Towing Service
Our comprehensive towing service handles all vehicle types 24/7 using modern equipment. From minor breakdowns to major accidents, our trained drivers ensure secure transport with specialized strapping and dollies. Available for private owners, fleet managers, and municipal clients across Raleigh and Wake County.
Vehicle Recovery
Specialized recovery for vehicles in ditches, off-road locations, or post-accident scenarios. Our fleet includes low-profile wreckers and rollback trucks capable of handling luxury cars, motorcycles, and heavy-duty vehicles. City of Raleigh contract partners with 25+ years of experience recovering thousands of vehicles annually.
Parking Enforcement
Customizable parking violation solutions for private property owners. Services include proactive lot patrols, on-demand towing, signage installation, and compliance with NC House Bill 20-7A regulations. Prevent unauthorized parking in commercial lots, residential complexes, and special event venues while transferring liability to our licensed team.
Rollback Delivery
Heavy equipment transport up to 10,000 lbs using rollback flatbed trucks. Ideal for construction machinery, industrial equipment, and oversized structures. Our drivers maintain strict safety protocols during loading, transport, and delivery of sensitive or unconventional cargo across the Triangle region.
Roadside Assistance
24/7 roadside support for vehicle breakdowns, lockouts, and minor incidents. Our rapid response team provides fuel delivery, battery jumps, tire changes, and safe towing to repair facilities. Available for individual motorists and commercial fleet operators throughout Raleigh's metropolitan area.
People
Andy Munday
Founder
Retired Raleigh Police Sergeant with 25+ years law enforcement experience. Established Ace Towing & Recovery and Recovery in 1992 to bring public service values to private towing industry. Maintains active advisory role in daily operations and client relations.
Questions
Why was my vehicle towed from private property?
Unauthorized parking on private property violates NC law. Property owners contract us to enforce parking rules, and we follow strict legal protocols for vehicle removal.
How can I retrieve my impounded vehicle after hours?
Call (919) 821-2121 anytime. Our 24/7 after-hours team will assist with vehicle reclaim at no extra charge, verifying ownership and payment details over the phone.
What payment methods do you accept for towing services?
We accept cash and major credit/debit cards for all towing, recovery, and storage fees at our Raleigh facility.
Do you tow vehicles for law enforcement agencies?
Yes, we've partnered with Raleigh Police Department for accident recovery since 1997. Our drivers understand proper procedures for evidence preservation and chain-of-custody requirements.
Can you recover vehicles from tight spaces like garages?
Our low-profile trucks access spaces with 7' clearance. We use specialized equipment to safely extract vehicles from multi-level garages and other confined areas.
Are your drivers properly trained and licensed?
All drivers undergo background checks, complete defensive driving courses, and hold commercial driver's licenses with towing endorsements as required by NC DMV.
