Business Details
Emergency
services
24-Hour Towing & Roadside Assistance in Hampstead, NC
Hooked-Up Towing & Recovery has been serving Hampstead, NC and surrounding areas with reliable towing and roadside assistance for years. Our team operates 24/7, providing immediate support for emergencies ranging from flat tires and lockouts to complex vehicle recoveries. We pride ourselves on maintaining a skilled staff trained to handle diverse situations, including off-road rescues, motorcycle towing, and heavy-duty transport. Our commitment to quality service is reflected in our reputation for careful vehicle handling, transparent communication, and prompt response times.With decades of combined experience, our professionals approach every job with technical expertise and a focus on customer safety. We demonstrate authoritativeness through consistent service excellence and community trust, evidenced by our 4.9-star rating from 41 local reviews. Our dedication to ethical practices includes free junk car removal and competitive pricing, ensuring clients receive dependable solutions without hidden fees.
Services
24 Hour Towing
Roadside Assistance
Motorcycle Recovery
RV Towing
Flatbed Transport
Vehicle Lockouts
Tire Changes
Jump Starts
Off-Road Recovery
Auto Recycling
Highlights and features
- We provide 24/7 roadside assistance across the greater Hampstead area
- Our technicians handle specialized tasks like motorcycle and RV towing
- We guarantee prompt response times for all emergency situations
- Our team maintains advanced skills in off-road and heavy-duty recoveries
- We offer free junk car removal with environmentally responsible practices
What people say
Fast and courteous service
Great staff very friendly
24/7 availability
Helped in emergencies
Professional and friendly
Services
24 Hour Towing
Our round-the-clock towing service responds immediately to roadside emergencies. With specialized equipment and trained operators, we handle vehicle transport needs at any hour. Clients benefit from our commitment to arrive promptly and complete jobs efficiently while maintaining vehicle safety.
Roadside Assistance
We provide comprehensive roadside solutions including lockout help, battery jumps, and tire changes. Our technicians resolve common vehicle issues on-site or arrange safe transport when needed. This service emphasizes rapid response and technical expertise for stranded motorists.
Motorcycle Towing
Specialized motorcycle transport protects your investment during breakdowns. Our flatbed trucks and trained staff ensure secure handling of all motorcycle types. This service includes proper securing techniques and damage prevention protocols.
RV Towing
Heavy-duty equipment handles motorhome and trailer towing requirements. We accommodate oversized vehicles with appropriate rigging and transport methods. This service ensures safe movement of valuable recreational vehicles to repair facilities.
Auto Recycling
We offer free vehicle recycling for non-operational cars. This environmentally responsible service includes proper disposal of hazardous materials and parts recovery. Clients receive convenient pickup while contributing to sustainable automotive waste management.
People
Mark
Owner
With over 15 years in the towing industry, Mark leads operations with a focus on customer care and service excellence. He personally oversees complex recoveries and ensures staff maintain high technical standards.
Bradley Black
Senior Technician
Certified tow operator with expertise in motorcycle and RV recoveries. Recognized for exceptional customer service and problem-solving skills during challenging roadside situations.
Danny
Tow Truck Driver
Experienced driver specializing in heavy-duty towing operations. Demonstrates precision in handling difficult transport scenarios while maintaining vehicle safety standards.
Robbie
Emergency Response Specialist
Trained in rapid roadside assistance delivery, focusing on safety-critical situations. Known for calm demeanor and efficient resolution of urgent vehicle breakdowns.
Jeremy
Service Technician
Multi-certified technician handling both on-site repairs and transport preparations. Receives consistent praise for courteous service and technical proficiency.
Questions
What types of vehicles can you tow?
We handle cars, motorcycles, RVs, motorhomes, and medium-duty trucks with specialized equipment for each vehicle type.
Do you offer 24-hour roadside assistance?
Yes, our emergency services operate 24/7 with immediate response for lockouts, flat tires, dead batteries, and vehicle breakdowns.
How quickly can you respond to emergency calls?
Most emergency calls receive a response within 30 minutes, with priority given to safety-critical situations.
Do you service areas outside Hampstead?
We serve Wilmington, Jacksonville, and surrounding regions with both local and long-distance towing capabilities.
What payment methods do you accept?
We accept major credit cards and cash payments. Payment arrangements can be discussed at the time of service.
Can you help with impounded vehicle recovery?
Yes, we assist in retrieving vehicles from impound lots and coordinate transport to preferred repair facilities.