Business Details
Emergency
services
24/7 Towing & Roadside Assistance in Rochester, NY
Tower Tow Truck Rochester has been Rochester's trusted provider of 24/7 towing and roadside assistance since our founding. Spearheaded by Ben Turner, our team combines decades of local experience with state-of-the-art equipment to deliver reliable solutions for vehicle emergencies. We prioritize safety, efficiency, and customer care, offering services ranging from flatbed towing to battery jump starts.Our commitment to affordable rates and rapid response times has earned us high customer ratings. We operate with a fleet of high-agility tow trucks and employ only licensed, trained professionals dedicated to resolving vehicle emergencies with precision and compassion.
Services
Car Towing
SUV Towing
Flatbed Towing
Battery Jump Starts
Car Lockout Help
Fuel Delivery
Flat Tire Assistance
Wrecker Towing
Wheel Lift Towing
Unauthorized Vehicle Removal
Highlights and features
- We provide 24/7 rapid-response towing services with licensed professionals
- Our fleet includes heavy-duty and flatbed tow trucks for all vehicle types
- Trained technicians handle battery jump starts and complex roadside emergencies
- Affordable rates with no hidden fees for transparent pricing
- Locally owned and operated with deep community roots since establishment
What people say
Fast response
Professional drivers
Affordable rates
24/7 availability
Reliable service
Services
Car Towing
Our car towing service utilizes heavy-duty tow trucks equipped with advanced safety features to transport vehicles of all sizes. We employ trained professionals who handle each job with care, ensuring minimal damage during transport. Available 24/7 for emergency situations, our service guarantees rapid response times and competitive pricing for all vehicle types including sedans, SUVs, and trucks.
Battery Jump Starts
Professional battery jump start service prevents damage to your vehicle's electrical system through proper equipment use. Our technicians arrive with industrial-grade jump starters and safety gear to revive dead batteries safely. We also assess battery condition to determine if replacement is needed, providing on-site solutions when possible.
Car Lockout Help
Specialized lockout assistance uses non-invasive tools to regain vehicle access without damaging locks or windows. Our certified technicians handle modern keyless entry systems and traditional locks with equal expertise. Service includes verification procedures to ensure proper vehicle ownership before entry is granted.
Flat Tire Help
Emergency flat tire assistance includes safe vehicle stabilization, tire replacement with your spare, and damaged tire securing. Our team evaluates whether the flat can be temporarily repaired or requires professional shop attention, providing towing when necessary. Service available for all passenger and light commercial vehicles.
Fuel Delivery
On-demand fuel delivery service brings gasoline directly to stranded vehicles. Our technicians carry DOT-approved containers and safety equipment to handle fuel transfers safely. Service includes vehicle assessment to ensure proper operation after refueling and towing assistance if the vehicle fails to start post-delivery.
People
Ben Turner
Founder
Ben Turner established Tower Tow Truck Rochester to address Rochester's need for reliable 24/7 towing services. With over 15 years in the automotive emergency sector, he built the company on principles of rapid response and customer care. His leadership ensures adherence to safety standards and continuous fleet modernization.
Questions
What towing services do you offer?
We provide car towing, SUV towing, flatbed towing, wheel lift towing, and wrecker towing services for all vehicle types in Rochester and surrounding areas.
Are you available 24 hours a day?
Yes, our 24/7 service includes emergency towing, battery jump starts, lockout assistance, and fuel delivery available at any hour.
How quickly can you respond to emergencies?
Our average response time is under 30 minutes for Rochester area calls, with specialized equipment dispatched based on your specific vehicle needs.
Do you handle commercial vehicle towing?
Yes, our heavy-duty tow trucks can transport commercial vehicles including trucks and vans, with appropriate equipment for business fleet emergencies.
What payment methods do you accept?
We accept major credit cards and cash payments. Insurance billing options available upon request for covered incidents.
Can you assist with locked keys in vehicles?
Our technicians use specialized tools to safely unlock vehicles without damage, serving all lock types from traditional to modern keyless entry systems.
