Business Details
13 Years
experience
Emergency
services
Your Trusted 24/7 Roadside Assistance Partner in Cary, NC
One Direct Towing is a family-owned and operated business serving the Triangle area since 2013. With a fleet of seven trucks and drivers boasting at least 15 years of industry experience, we specialize in 24-hour towing and roadside assistance, including accident recovery, private property towing, and specialized transport for sports and lowered vehicles. Our commitment to integrity and reliability has earned us eight Ace Awards from American Towman Magazine in the past decade.We prioritize streamlined operations to ensure fast, transparent service, maintaining strong partnerships with local law enforcement and property managers. Our team undergoes rigorous training and background checks, ensuring professionalism in every emergency response.
Services
Roadside Assistance
Accident Towing
Breakdown Towing
Private Property Towing
Sport Car Towing
Junk Car Removal
Parking Management
Flatbed Towing
Wheel Lift Towing
Fuel Delivery
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency towing and roadside assistance with rapid response times.
- Our drivers have 15+ years of industry experience and rigorous training certifications.
- We hold police rotation contracts with multiple local law enforcement agencies.
- Awarded the Ace Award from American Towman Magazine 8 times in 10 years.
- We guarantee transparent communication and service reliability.
Associations and certifications
- Towing and Recovery Association of America (TRAA)
What people say
Quick and responsive
Kind and courteous service
Super professional
Prompt service
Went above and beyond
Services
Roadside Assistance
Our 24-hour roadside assistance covers flat tire changes, jump starts, lockout services, and fuel delivery. Trained technicians respond promptly to stranded motorists in the Triangle area. We prioritize safety and efficiency, ensuring vehicles are restored to working condition or transported securely.
Accident Towing
Specialized accident towing handles vehicles involved in collisions with precision and care. Our flatbed and wheel-lift trucks safely transport damaged cars to repair facilities. Operators follow strict protocols to prevent secondary damage during recovery operations for insurance-covered claims.
Private Property Towing
We provide compliant private property towing for landlords and property managers. This includes unauthorized vehicle removal and parking enforcement. Our team coordinates with law enforcement to ensure legal compliance while maintaining property standards across Cary and surrounding areas.
Sport Car Towing
Low-clearance sport car towing utilizes specialized equipment to protect custom suspensions and undercarriages. Our flatbed trucks with soft straps securely transport high-value vehicles, preserving their condition during transit to dealerships or private locations.
Junk Car Removal
Junk car removal services clear unwanted vehicles from residential or commercial properties. We handle title transfers and environmentally responsible disposal. This service helps property owners reclaim space while complying with local regulations for abandoned automobiles.
Questions
Does all-wheel drive require flatbed towing?
Yes, flatbed towing is recommended for all-wheel drive vehicles to prevent transmission damage. Tow dollies may cause mechanical issues with AWD systems.
Can automatic transmission cars be towed on their drive wheels?
Automatic transmissions must be in neutral during towing. Exceeding manufacturer speed/distance limits risks overheating and damage due to limited fluid circulation.
How do you handle different vehicle towing requirements?
We follow manufacturer guidelines compiled in industry publications. Our trained drivers stay current with recommended procedures for various makes and models.
Is towing safe for my vehicle?
Towing is safe when done correctly. Vehicles ride on their own suspension while being transported, with shocks absorbing road irregularities during transit.
What certifications do your drivers hold?
Our drivers complete TRAA certification programs covering safety, customer service, and equipment operation. Levels I-III certifications ensure expertise in light to heavy-duty towing scenarios.
Videos
